I am experiencing the browser hijacking problem caused by Congratulations.com-am.info virus. This virus has changed my default homepage to its own domain without my permission. I have tried resetting my browser settings several times but still failed to remove it from my browser. I have also run a full system scan with Norton but have no luck to detect any traces of this virus. How can I remove Congratulations.com-am.info virus thoroughly?
Manually removing the browser hijacker is not an easy job, since it requires users to accomplish several complicated steps. If you are unsure that you can manually remove the Congratulations.com-am.info, then just download and use a powerful malware removal tool. This can guarantee a complete and safe removal of it.
What is Congratulations.com-am.info?
Congratulations.com-am.info is deemed as a noxious browser hijacker virus which is developed by the cyber hackers in order to cheat an inexperienced PC users. When the users visit this webpage for the first time, most of them can judge it as a harmless webpage. They will be asked to set this domains as the default homepage and few unsuspected system users can agree with that. Once this Congratulations.com-am.info hijacker comes to the target PC, it can make the great damages to the whole computer. First of all, the web browser installed on your machine can be corrupted by this threat. After that, this hijacker virus can corrupt the whole computer from many aspects as it can help many other kinds of system viruses to come to make more damages. In order to save your PC from severe situation, you need to get rid of this Congratulations.com-am.info infection immediately.
Once, Congratulations.com-am.info infects your PC, mainly it will target your famous browsers to give weird performance. It can flood browsers with nasty pop-ups which may urge you to update your video player claiming it’s found outdated. But in case clicking on this pop-up claims, it will fetch another issue. It can redirect you to malicious sites for delivering more infections and virus. You can get your sensitive information tracking to the third party. It may allow unauthorized access within the system. It makes various changes on the compromised PC such change of homepage settings, search provider and DNS settings. It is capable of injecting code into executable files as to execute automatically. It is able to create new registry entries as to launch itself automatically on the victimized PC. It may cause high CPU usage result PC would become very slow than usual. Therefore, you are recommended to delete Congratulations.com-am.info now.
Having Troubles With Congratulations.com-am.info?
You may have no idea when and how this adware gets on your computer, but this self-installed program would drive you insane if not removed timely.
1) It comes secretly and runs on your browser automatically;
2) It alters your search engines settings compulsively;
3) It keeps popping up and rerouting your webpage;
4) It may lead to superfluous ads and suspected links;
5) It may bring in other malicious applications.
How Does Congratulations.com-am.info Invade Your PC?
The redirect virus often invades your computer via freeware that you have downloaded from the Internet. When you download and install freeware or shareware that comes from unreliable sources, you may give the redirect virus a chance to infect your PC. Besides, the redirect virus may break into your computer through spam email attachments. Opening attachments specially sent by cyber hackers runs the high risk of downloading malware like Congratulations.com-am.info redirect virus to your computer. Another common tool used by the redirect virus to enter your PC is via malicious websites or legitimate websites that have been hacked by the rogue hackers. When you happen to click on the suspicious links or pop-ups within the websites, you may unintentionally download the redirect virus or other malware to your machine. Therefore, you should use extra caution when surfing on the Internet.
How to Remove Congratulations.com-am.info – Browser Hijacker Removal Guide
Congratulations.com-am.info Hijacker hijacks your default browser to redirect your web search results and modifies your default homepage and browser settings. Manual removal is the most effective way to completely uninstall it from an infected computer’s operating system, for the season that this hijacker is so cunning and dangerous, antivirus programs cannot get rid of it permanently. Here are the manual guides for users to remove the annoying hijacker.
When the installation file is downloaded on your computer, run it immediately.
Select your default language and click on OK.
And the click on the INSTALL button to start the installation.
The installation task will get complete in less than a minute.
Click on FINISH button and SpyHunter will run automatically.
If you run this application for the first time, it will perform a quick scan for your system right away. You may need to close all your running programs and browsers for a full scan.
The time it takes to scan the computer depends on the system status. If your computer is in good condition and there are not much files and programs need to scan for virus, it will not take long.
Click on Fix Threats button to remove all detected threats on your PC.
Steps for Removing Congratulations.com-am.info Manually
You can also choose to eliminate this browser hijacker on your own, but please note that the manual method is better for advanced computer users who are computer literate. Those steps require sufficient computer knowledge and skills to complete as a computer beginner could make unexpected mistakes during the process and bring further problems. You need to identify the malware and change computer settings which are associated with core system files. Computer system may crash due to human error, thus the removal tool is strongly recommended.
Step 1 Restart Your Computer in Safe Mode
Press the Windows + R keys together on your keyboard. Then, enter “msconfig” in the text field and press Enterkey.
When the System Configuration window shows up, select Boot tab and check the box before Safe boot. Click on OK to execute the order.
The four options of Safe modes are explained below:
Minimal: Typical Safe Mode without network connection (typically for general home users)
Alternate Shell: Safe Mode with the Command Prompt (advanced power user option)
Active Directory Repair: This is for restoring a server Domain Controller (home users don’t need to worry about this one)
Network: Safe Mode with a network connection (allows users to use the Internet and connect other devices on the network)
Here you can simply choose Minimal that is the default option.
Select Restart to restart the computer shortly.
Please remember to uncheck the Safe boot option after you complete all removal steps, if not, your computer will always be in safe mode.
This method applies to both Windows 10, 8 and 8.1. As to other version of Windows, you can visit another postof our site.
Step 2 Show hidden files and folders
Open File Explorer ( or any folder/disk) , select View tab and check Hidden items.
Click Start icon, choose Control Panel and Appearance and Personalization.
Click on Show hidden files and folders under Folder Options.
Select View tab, mark Show hidden files, folders, and drives option.
Uncheck the option of Hide protected operating system files( Recommended). The malware program could hide in the system files in order to avoid being deleted.
Click on OK.
Step 3 Remove Congratulations.com-am.info from web browsers
Remove Congratulations.com-am.info from Internet Explorer
Open Internet Explorer browser, click Tools and choose Internet Options from the list.
In General tab, edit the home page by typing another web address to replace Congratulations.com-am.info and then click OK.
Click Tools and select Manage add-ons.
Look at the Add-on Types, select Toolbars and Extensions firstly.
Find any extension associated with Congratulations.com-am.info and disable it.
Next, move to the types of Search Providers.
Select the unwanted search engine and click on Remove.
Close the browser and restart it.
Remove Congratulations.com-am.info from Mozilla Firefox
Open Mozilla Firefox, click Menu and select Options
In General tab, delete the link of Congratulations.com-am.info and enter a new home page link instead.
Switch to Search tab, choose the Congratulations.com-am.info search engine and click on Remove.
Click on Menu and choose Add-ons.
Choose Extensions tab, click on Remove button to uninstall the unwanted browser extension.
Choose Plugins tab, choose Never Activate to stop the malicious plug-in from running.
Close the browser and restart it.
Remove Congratulations.com-am.info from Google Chrome
Open Google Chrome, click on Menu icon and select Settings.
Click on Change under Appearance
You will see that the homepage as well as new tab page are occupied by the web address of the browser hijacker.
Delete it and input a new web address you like and click on OK.
Click on Manage search engines… under Search section.
When Startpage Home is your default search engine, you should make another search website as your new default search engine first or you can’t delete the current one.
Click on the Delete mark to remove the unwanted search engine.
If you see there is more unwanted search engine related with Congratulations.com-am.info in the list of search engines, you can directly delete it.
- Close the browser and restart it
It is not much help if you clear your browsing data like browsing history and cookies because your Internet activities are not the main target of this browser hijacker. Though the browsing data have close relation with your privacy, it does not seem to help with removing malware files. As long as you get rid of the dangerous program, your data will be safe on your PC. The malware and its components have already been inside on the system and cannot be removed with this operation. All users should know full well that what they click on and what they are going to download and install on their computers.
Anyway, please know that not to let a mistake installed the adware on your computer. Congratulations.com-am.info pop-up is a miserable program. For it may cause many issues to your system, including slow your searching speed, collapsing your browser, and altering the settings of your system. So please try to uninstall it from your computer, and if you cannot remove it manually, please try to uninstall it automatically with SpyHunter.